Privacy Policy

Effective Date: July 13, 2026

Welcome to Meemo.

Meemo Inc (Meemo, We, Us, Our) respects your privacy and is committed to protecting the personal information collected through our Website, App, AI-powered Devices, and related Services.This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you and your family.By using our Services, you agree to this Privacy Policy.

1. Introduction

 

2. Information We Collect

The information we collect depends on how you use Meemo.

Information You provided

You may provide information including:

• name
• email address
• account credentials
• shipping and billing address
• phone number
• order information
• customer support communications

Parents may also choose to provide limited child profile information such as a nickname, age, preferred language, or personalization settings.

Information Collected Automatically

When you use our Website, App, or Devices, we may automatically collect:

• device information
• browser and operating system
• Device identifiers and technical information necessary for security and service operation
• language and region
• usage information
• crash reports
• diagnostic logs

Voice & Conversation Information

To provide AI conversations, Meemo may process:

• voice input
• speech recognition results
• conversation context
• AI prompts
• AI-generated responses
• memory preferences (when enabled)

Raw voice recordings are processed only as long as reasonably necessary to generate AI responses or provide requested features.

Order & Support Information

When you purchase products or contact Customer Support, we may collect:

• order details
• shipping information
• payment status
• warranty records
• support requests
• device diagnostics

Payment card information is processed securely by authorized payment providers and is not stored by Meemo.

Information Collected Through the Meemo App

When you use the Meemo App, we may collect information necessary to provide app functionality, connect your Meemo Device, and support AI interactions, including:

• account information
• device information
• voice interactions
• conversation history and memory features (when enabled)
• app usage information
• crash reports and diagnostic data

 

3. Voice, AI Conversations & Children's Privacy

Voice interaction is one of Meemo's core features.

When a user actively starts a voice interaction with a Meemo Device, the voice input is securely processed to generate an AI response and provide conversation continuity, personalization, and safety protections.Meemo does not continuously record or listen to conversations when voice interaction features are not being used.

Where enabled, conversation history and memory features may be stored to support:

• personalized conversations
• conversation continuity
• parent review features
• synchronization across connected Devices

Parents may review, manage, or delete available conversation history and stored memories through supported account tools.

 

Children's Privacy

Meemo is designed for family use under the supervision of a parent or legal guardian.

Depending on the features used, we may process limited child-related information, including:

• nickname
• preferred language
• conversation content
• voice interactions
• personalization settings

Meemo does not require children to provide their real name, precise location, or unnecessary personal information. We collect only the information reasonably necessary to provide the requested Services.

Parents may, subject to applicable law:

• review their child's information
• update profile information
• delete conversation history
• withdraw consent
• Deletion of a child's personal information

 

Our Privacy Commitment

Private conversations belong to the account owner.

Unless required by law or authorized by the account owner, Meemo does not access, modify, or disclose private conversations.

Manufacturing partners, retailers, distributors, advertisers, and other business partners are not permitted to access customer conversation history.

Conversation data is never sold for advertising purposes, and private AI conversations are not used to create advertising profiles for children.

 

4. AI Services & Content Safety

Meemo uses trusted artificial intelligence technologies to provide real-time conversations, storytelling, learning experiences, and personalized interactions. To provide these Services, certain user information may be securely processed by authorized technology service providers acting on behalf of Meemo. These providers operate only as service providers and are contractually restricted from using personal information for their own purposes, advertising, or unrelated commercial activities.

Meemo may use authorized artificial intelligence model providers and cloud infrastructure providers to process requests and generate AI responses. These providers process information only to provide Meemo's requested Services and are not permitted to use personal information for advertising, profiling, or independent commercial purposes.

To help create a safer experience, Meemo applies multiple safety measures designed to reduce inappropriate AI responses. Depending on the feature, these measures may include content filtering, moderation, abuse detection, and safety monitoring for categories such as:
• explicit sexual content
• graphic violence
• self-harm
• illegal activities
• hate speech
• harassment or bullying
• dangerous instructions
• disclosure of sensitive personal information

Although we continuously improve our safety systems, no AI system can guarantee that every response will always be accurate or appropriate. Parents are encouraged to supervise children's interactions with Meemo and discuss responsible AI use with their children.

 

Parental Consent & Full Data Control Rights

1. Authorization Process: Children cannot use any AI-powered conversational functions until a parent or legal guardian completes verified account registration within the Meemo mobile app and grants explicit permission.

2.Contact Viewing and Deletion: Guardians can view all of a child's chat history at any time, delete individual messages, or clear all conversations in batches.

3. Content Moderation and Monitoring: Our multi-layered automated security filter screens all input content from children and AI output content, blocking content inappropriate for minors; when the system detects potentially risky language, it will send a notification to parents. This multi-layered content moderation system is built into the toy's AI system.

 

AI Technology Providers

Meemo may use authorized artificial intelligence models and cloud infrastructure providers to generate AI responses and maintain Service functionality.

These providers act only on behalf of Meemo and are contractually restricted from using personal information for their own purposes, advertising, profiling, or independent AI training.

Meemo does not sell, rent, or share children's personal information with third parties for their own independent use. These service providers do not receive ownership of user data and do not use personal information for their own purposes.

 

5. How We Use Information

We use the information we collect to operate, improve, and protect our Services.

Depending on how you use Meemo, we may use your information to:

• create and manage accounts
• authenticate users and connect Devices
• provide AI conversations and personalized experiences
• remember user preferences and enabled memory features
• process orders, payments, shipping, returns, and refunds
• provide customer support and warranty services
• maintain the security and integrity of our Services
• detect fraud, abuse, or unauthorized access
• improve product performance, AI quality, and user experience
• comply with legal obligations and enforce our Terms of Service

Where required by applicable law, we process personal information based on one or more lawful grounds, including your consent, performance of a contract, compliance with legal obligations, or our legitimate business interests.

 

6. How We Process and Disclose Information

Such processing is considered service provider processing and not a sale or sharing of personal information under applicable privacy laws. For purposes of transparency, Meemo does not sell, rent, or share personal information with third parties for their own independent use. Certain service providers may process limited information only on behalf of Meemo to provide requested Services.

We do not sell or rent your personal information to advertisers or other third parties.

We process and disclose personal information only when necessary to provide our Services, complete transactions, maintain security, or comply with applicable law.

Depending on the Services you use, we may provide limited access to information to authorized service providers acting on behalf of Meemo, including:

 

Payment Processing Providers

To securely process payments and prevent fraud.

Shipping & Logistics Partners

To fulfill orders, arrange deliveries, and provide shipment tracking.

Cloud & Technology providers

To host, secure, maintain, and operate our Website, App, Devices, and related Services.

Technology Service Providers (Data Processors)

Certain technology providers may process information on behalf of Meemo to support AI functionality, cloud infrastructure, security, and service operations. These providers are contractually required to protect personal information and may only process data for purposes authorized by Meemo.

Customer Support Providers

To assist with technical support, warranty services, troubleshooting, and customer inquiries.

Legal Authorities

When required to comply with applicable laws, valid legal processes, protect the rights or safety of Meemo or others, investigate fraud or security incidents, or enforce our legal agreements.

All authorized service providers are permitted to process personal information only for the purposes specified by Meemo and are required to maintain appropriate confidentiality and security safeguards.

 

7. Your Privacy Rights & Data Control

We believe you should remain in control of your personal information.

Subject to applicable law, you may have the right to:

• access your personal information
• update or correct inaccurate information
• delete eligible personal information
• withdraw previously provided consent
• restrict or object to certain processing activities
• request closure of your account

Parents may also manage their child's available profile information, conversation history, memory features, and privacy settings through supported account tools.

To protect your privacy, we may verify your identity before processing certain requests.

 

Your Data Ownership

Your personal information, conversation history, and saved memories remain under your control.

Meemo processes this information only to provide the requested Services.

Unless required by applicable law or authorized by you, Meemo does not access, modify, disclose, or delete private conversations.

Manufacturing partners, distributors, retailers, and advertising partners are not permitted to access customer conversations or memory data.

 

8. Data Retention & Security

We retain personal information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and protect our business and users.

Retention periods vary depending on the type of information collected.

When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of using appropriate security measures.

 

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information, including:

• encrypted data transmission
• secure cloud infrastructure
• access controls
• authentication measures
• security monitoring
• vulnerability management
• regular system updates

Although we work to protect your information, no method of electronic storage or transmission can be guaranteed to be completely secure.

If a security incident involving personal information occurs, we will investigate the matter promptly and provide any notifications required by applicable law.

 

9. International Data Transfers

Meemo operates globally and may process or store personal information in countries where we or our authorized service providers operate.

Depending on your location, your information may be processed in the United States or other jurisdictions that support our business operations.

When transferring personal information across borders, we implement appropriate safeguards designed to protect your information and comply with applicable privacy laws.

These safeguards may include:

• contractual data protection obligations
• secure transmission methods
• access controls
• industry-standard security practices

Regardless of where your information is processed, Meemo applies consistent privacy and security standards to protect your personal information.

 

10. Cookies,Analytics & Advertising Technologies

The technologies described in this section primarily apply to the Meemo Website and online shopping services. They are separate from data processing performed through the Meemo App and AI Device interactions. These Website analytics and advertising technologies are not used to collect or share children's voice data, conversation data, or AI interaction data from the Meemo App or Devices.

Meemo and our authorized service providers may use cookies, pixels, local storage, software development kits, and similar technologies to operate the Website, remember preferences, understand usage, improve performance, and measure advertising effectiveness.

Types of Technologies We Use

Essential Technologies

These technologies are necessary to:

• maintain secure sessions
• remember shopping-cart contents
• process checkout
• prevent fraud
• protect the Website and user accounts

Essential technologies cannot always be disabled because the Website may not function properly without them.

 

Functional and Analytics Technologies

These technologies help us:

• remember language and regional preferences
• understand how visitors use the Website
• measure page and feature performance
• diagnose errors
• improve the user experience

 

Advertising Technologies

Where permitted by law, we may use advertising technologies to measure campaigns, understand how customers reach our Website, and show more relevant advertising.

These technologies may collect information such as:

• IP address
• browser and Device information
• pages and products viewed
• referral source
• add-to-cart, checkout, and purchase events
• approximate location derived from an IP address

Private voice recordings, Conversation Data, and Memory Data are not disclosed to advertising platforms for targeted advertising.

 

Analytics and Advertising Providers

Depending on the services enabled, we may work with providers such as:

• Google Analytics
• Google Ads
• Google Tag Manager
• Meta Pixel and Meta Conversions API
• TikTok Pixel
• Microsoft Clarity
• Shopline and related commerce tools

These providers may process Website and transaction-event data according to their own privacy policies and our applicable agreements with them.

 

Your Cookie Choices

Where required, we provide tools that allow you to accept, reject, or manage non-essential cookies.

You may also control cookies through your browser or Device settings. Disabling certain technologies may affect Website functionality or personalization.

Some browsers provide “Do Not Track” signals. Because no universal standard applies to these signals, our Website may not respond to all such requests. Where legally required, we will recognize applicable browser-based opt-out signals.

 

11. Regional Privacy Rights

Certain privacy rights may apply depending on your state of residence and the nature of the information we process. The rights described below apply where required by applicable U.S. privacy laws.

California Privacy Rights

California residents may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including the right to:

• know the categories and specific pieces of Personal Information collected
• request deletion of eligible Personal Information
• correct inaccurate Personal Information
• obtain information about categories of sources, purposes, and recipients
• opt out of the sale or sharing of Personal Information where applicable
• limit certain uses of sensitive Personal Information where applicable
• receive equal service and pricing when exercising privacy rights

Meemo does not sell Personal Information for monetary payment and does not sell children’s Personal Information.

Certain advertising or analytics activities may be considered “sharing” under California law even when no money is exchanged. Where required, Meemo will provide an applicable opt-out method and honor legally recognized opt-out preference signals. The CCPA, as amended, requires covered businesses to provide notices and respond to verified consumer requests.

 

Children's and Parental Rights

Where COPPA applies, a verified Parent may have the right to:

• request correction or deletion
• refuse further collection or use
• withdraw consent
• closure of the Child profile

Meemo may verify the requester’s identity and parental authority before completing a request.

 

Exercising Your Rights

To exercise an applicable privacy right, contact us using the information in Section 15.

Please describe your request clearly and provide enough information for us to identify the relevant account or records. We may request additional information to verify your identity or authority.

We will respond within the period required by applicable law. We may deny or limit a request where permitted by law, including when we cannot verify the requester, the request is excessive, or an exception applies.

You may use an authorized agent where permitted by law. We may require proof that the agent is authorized to act on your behalf.

 

12. Account Management

Updating Your Information

You are responsible for keeping your account information accurate and current.

Where supported, you may update profile information, preferences, connected Devices, and family settings through the App or account-management tools.

You may also contact Customer Support for assistance.

 

Account and Data Deletion

You may request deletion of your Meemo account at any time. You may also request deletion of personal data associated with your account without deleting your account where applicable.

Account deletion may permanently remove or disconnect:

• profile information
• connected Device associations
• conversation history
• personalization settings

Before completing the request, we may verify account ownership or parental authority.

We may retain limited information where necessary to:

• comply with tax, accounting, or legal obligations
• complete transactions or refunds
• prevent fraud or abuse
• investigate security incidents
• resolve disputes
• enforce our agreements

Information that cannot be deleted immediately may be restricted from ordinary use and retained only for the permitted purpose.

 

Third-Party Accounts and Services

Some features may depend on third-party payment, commerce, shipping, cloud, analytics, or identity services.

Deleting your Meemo account does not automatically delete information held independently by those third parties. You may need to contact them directly or use their account tools.

 

Third-Party Links

The Website or App may contain links to third-party websites or services.

Meemo does not control those services and is not responsible for their content, security, or privacy practices. You should review their privacy policies before providing Personal Information.

 

13. Our Commitment to Privacy & Responsible AI

At Meemo, we believe technology should support meaningful human connection while respecting every user's privacy.

Privacy, child safety, transparency, and responsible AI are fundamental principles that guide the design, development, and operation of our products and Services.

We are committed to:

• collecting only the information reasonably necessary to provide our Services
• protecting Personal Information through appropriate administrative, technical, and physical safeguards
• providing parents with meaningful control over their child's information and privacy settings
• being transparent about how Personal Information is collected, used, and shared
• continuously improving the safety, reliability, and security of our AI systems
• complying with applicable privacy, consumer protection, and child safety laws

We do not sell Personal Information for advertising purposes.

We do not use private AI conversations to create advertising profiles.

We do not provide advertising partners, analytics providers, or other third parties with access to private voice recordings, Conversation Data, or Memory Data for advertising or profiling purposes.

Although Meemo uses advanced AI technologies to generate conversations and personalized experiences, AI-generated responses may occasionally be inaccurate, incomplete, or inappropriate despite our safety measures.

Meemo is intended to complement—not replace—the guidance of parents, guardians, teachers, caregivers, or healthcare professionals. Parents are encouraged to supervise children's use of the Services and discuss responsible use of artificial intelligence.

As our products and technologies evolve, we will continue to strengthen our privacy, security, and AI governance practices to help maintain a safe and trusted experience for every family.

 

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or business practices.

When we make material changes, we will revise the Effective Date at the beginning of this Privacy Policy and, where required by applicable law, provide additional notice through the Website, App, email, or other appropriate communication channels.

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acceptance of the revised Policy, to the extent permitted by applicable law.

 

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact us using the information below.

Meemo Inc

Website: https://www.aimeemo.com

Email: info@aimeemo.com

Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

If you wish to exercise your privacy rights, please include sufficient information to help us identify your account and understand your request. We may request additional information to verify your identity or authority before responding.

We will respond to verified requests within the time period required by applicable law.

 

16. Data Storage Locations

Your information may be stored using secure cloud infrastructure located in different locations depending on operational requirements. Regardless of storage location, Meemo applies consistent privacy and security standards to protect your information.

 

Final Statement

Thank you for trusting Meemo.

We are committed to building products that help families learn, explore, and connect through safe and responsible AI experiences while protecting the privacy and security of every user.